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Privacy Policy
1. Information We Collect
We collect information that you provide directly to us when you book a stay, sign up for our "A-Team Guide," or contact us for support:
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Personal Identifiers: Name, email address, phone number, and physical address.
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Booking Details: Dates of stay, number of guests, and specific property interests
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Payment Information: Processed securely via our third-party payment partners; we do not store full credit card details on our servers.
2. How We Use Your Information
We use your data to provide a "Serious Comfort" experience:
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To process and confirm your reservations through our Guesty integration.
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To send essential check-in instructions and property guides.
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To send marketing communications, such as our "Area Guides," only if you have opted in.
3. Data Sharing and Third Parties
We do not sell your personal information. We share data only with trusted partners necessary to run our business:
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Guesty: Our primary property management software and booking engine.
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Payment Processors: To securely handle transaction data.
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Wix: Our website hosting platform which may use cookies to improve site functionality.
4. Your Rights
You have the right to request a copy of the data we hold about you or ask us to delete your information at any time, subject to legal or contractual booking obligations.
5. Contact Us
If you have questions about this policy or our "A Team Standard" of data protection, please contact us ingo@ateamrentals.net
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